Indore City Transport Services Ltd. is a public limited company, set up to operate and manage the public transport system in Indore. It is based on a public-private partnership (PPP) model by which it grants permits to private operators to run bus services along specific routes.

Since November 2007, CST – India with the aid of the CAI-Asia Center has been developing partnerships to promote sustainable urban transport in India; providing technical assistance to the Indian MoUD and adapting the BRT framing tool to the Indian context as part of the Sustainable Urban Mobility in Asia Program.

CST – India has been working closely with the city of Indore to help plan and implement a successful bus rapid transit system. BRTS has been identified as a critical component for the future of sustainable and low carbon growth of Indian cities.

Indore, nicknamed "Mini Bombay," is the largest city and commercial capital of the central Indian state of Madhya Pradesh. With a population of 1.8 million people, Indore faces the daunting task of providing a modern and efficient public transit system to accommodate its exploding growth, which brings with it increased congestion, travel delays, traffic accidents and environmental degradation.